How to Use Lead Qualification to Coach Salespeople
Written by Moritz Dausinger | Refiner.io There is no better way to guarantee more sales than by qualifying leads. Having even the simplest lead qualification process...
10 Things Every Sales Leader Needs To Focus On In 2020
As we head into a new fiscal year, revenue leaders often focus on the big picture–revenue targets, hiring plans, and overall company goals. To meet...
6 Sales Strategies That Suck
Written by Mike Renahan | HubSpot Every day there are several new blog posts about the next best sales technique for converting leads to customers....
Create a Winning Sales Culture: 3 Ways to Get Account Executives Invested in Coaching
Many sales leaders have shared the same concern: how will my senior reps respond to coaching? It’s an answer you won’t know until you try, and...
Why You Should Hire for Coachability in Customer-Facing Roles
Why is coachability so important when you hire? Because it changes everything about your talent pool, and by extension, gets results. When a company hires...
7 Reasons You Scared That Buyer Away
Written by Mike Renahan | HubSpot Unfortunately, people are skeptical of sales reps. Sales elicit unsavory labels and adjectives such as “persuasion,” “cold calling,” “intrusive,”...
Every Type of Sales Conversation You Need to Know
No two organizations have the same sales cycle, which means the types of sales calls and conversations from company to company will vary. Even within...
Prevent Paraphrasing: 4 Reasons to Start Sharing Calls Today
You just got off a call with a newly implemented customer account… and they are PISSED. It’s the third time they’ve reached out regarding a...
15 Innovative Call Libraries to Build Out Today
Call libraries are a versatile way to preserve your organization’s best calls. There are endless themes and topics to create libraries around. Libraries can streamline...
Highly Successful Organizations Schedule “Me Time” for Professional Development
When your business measures the productivity of your call centers and inside sales teams, it just might be leaving out one of the most important...
Your Low Activity Reps Don’t Need Call Coaching–They Need This
If you immediately thought “this” was a swift kick in the ass, we have some interesting data that will reshape your thinking. Managers, listen up....
Beating Burnout: How to Keep Your Team Happy & Healthy at Work
Modern workplace culture has made employees more prone to burnout than ever. It’s especially prevalent in organizations that live and die by the phone like...