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A sales rep reviewing their metrics in ExecVision

What is Conversation Intelligence? What Every B2B Sales Leader Needs to Know (Updated for 2020)

April 28, 2020

Over the last five years, B2B sales has rapidly evolved, and so has the technology used to support revenue teams. Yet, most products being…

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Annoyed sales woman throwing hands up at laptop because the prospect ghosted them

How To Fight Fall-Off For Good: Advice For Setting Sticky Sales Meetings

May 13, 2020
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You’re sitting on the bridge at 7 past the hour, staring at…

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Two men reviewing something on a computer monitor at work

The Most Common Sales Performance Gaps You Need to Close to Boost Revenue

May 6, 2020
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Some reps have no trouble exceeding every goal and expectation you lay…

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Businessman reviewing some charts

Certifying Sales Reps: How to Make Sure New Hires Know Their Stuff

April 22, 2020
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Recruiting, hiring, onboarding and training new sales reps is expensive. The more…

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Sales manager reviewing their dashboards on a desktop computer

Dashboards Don’t Do Sh*t: Why Your Sales Reports Need a Revamp

April 9, 2020
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As a sales leader, it’s easy to find yourself frustrated. Your sales…

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Man answering calls from his call center cubicle

How to Conduct Empathetic Coaching that Drives Lasting Behavior Change in Your Contact Center

March 27, 2020
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Does this sound familiar? You invest a lot of money in team…

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Sales rep reviewing an elearning module during training

The Utility of E-Learning in Training To Fight The Forgetting Curve

March 16, 2020
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Guest post from Findcourses In recent research released from the professional training…

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quality assurance person listening to calls at their laptop

Measuring Call Quality: Live Monitoring Vs Post-Call Coaching

February 6, 2020
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Evaluating customer interaction quality is important for any contact center or sales…

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Two saleswomen reviewing a GROW coaching plan together

Coaching for Performance: Effective Models for Sales Teams

January 8, 2020
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Coaching is the most effective tool for managers to improve sales performance.…

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Three sales team members reviewing lead qualification

How to Use Lead Qualification to Coach Salespeople

December 12, 2019
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Written by Moritz Dausinger | Refiner.io There is no better way to…

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A sales executive whiteboarding his new initiatives and priorities

10 Things Every Sales Leader Needs To Focus On In 2020

November 21, 2019
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As we head into a new fiscal year, revenue leaders often focus…

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A manager and an account executive reviewing what appears to be the perfect account on a laptop

6 Sales Strategies That Suck

October 22, 2019
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Written by Mike Renahan | HubSpot Every day there are several new…

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Two AEs reviewing calls together

Create a Winning Coaching Culture: 3 Ways to Get Account Executives Invested in Coaching

October 8, 2019
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Many sales leaders have shared the same concern: how will my senior…

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