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Over the last five years, B2B sales has rapidly evolved, and so has the technology used to support revenue teams. Yet, most products being…
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Certifying Sales Reps: How to Make Sure New Hires Know Their Stuff
Recruiting, hiring, onboarding and training new sales reps is expensive. The more…
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Dashboards Don’t Do Sh*t: Why Your Sales Reports Need a Revamp
As a sales leader, it’s easy to find yourself frustrated. Your sales…
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How to Conduct Empathetic Coaching that Drives Lasting Behavior Change in Your Contact Center
Does this sound familiar? You invest a lot of money in team…
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The Utility of E-Learning in Training To Fight The Forgetting Curve
Guest post from Findcourses In recent research released from the professional training…
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Quality Assurance & Performance Coaching Isn’t An Either/Or Situation
Quality monitoring and performance coaching are often misconstrued as synonyms. It’s an…
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Improve Sales Coaching: 5 Ways to Turn Insights Into Impact
This is a guest post from Brian Trautschold, Co-founder and COO, Ambition…
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Computers Can’t Coach: Why Humans Will Always Be Critical to Sales Coaching
Artificial intelligence has ingrained itself so much in our daily lives. Today,…
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Measuring Call Quality: Live Monitoring Vs Post-Call Coaching
Evaluating customer interaction quality is important for any contact center or sales…
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Coaching for Performance: Effective Models for Sales Teams
Coaching is the most effective tool for managers to improve sales performance.…
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How to Use Lead Qualification to Coach Salespeople
Written by Moritz Dausinger | Refiner.io There is no better way to…
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10 Things Every Sales Leader Needs To Focus On In 2020
As we head into a new fiscal year, revenue leaders often focus…
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6 Sales Strategies That Suck
Written by Mike Renahan | HubSpot Every day there are several new…
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